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The Hub : News and events

NewsOn this page you can find news and events on various key topics for the care sector.

Please click on the title to show the details and resources.

Latest News

Patient Safety Alert has just come in which is linked to provision of hoist and slings, which requires actions and assurances. 

The full details are in the alert National Patient Safety Alert: Patient hoists and slings (all types): risk of death and serious harm from falls (NatPSA/2026/005/MHRA) - GOV.UK

The Required Actions are as follows and need to be completed by 16 September 2027. 

  1. Ensure that standardised pre-use checks are in place and completed for all hoists and slings (aligned with manufacturer’s IFU) to identify unsafe states. Pre-use checks should include a pause-and-check step after initial load take-up but before the patient is entirely lifted to verify that all sling attachment points are securely attached before proceeding.

Further Information from MHRA:  Pre-use checks should be capable of identifying missing components, worn or damaged carabiners and retaining features, damaged or incorrectly seated sling loops, and any other damage or degradation. The pause-and-check step is particularly important for loop-type sling attachments. Before fully lifting the patient, pause when the sling is taut and the patient’s weight is partially supported to confirm all attachment points are secure. Any hoist or sling found to have missing, worn, damaged or incorrectly assembled components must be immediately removed from service, clearly marked as DO NOT USE, and reported through the relevant route in the organisation.

  1. Review and document the compatibility of all hoists and sling combinations in use across your organisation. In exceptional circumstances, where compatibility cannot be confirmed through the manufacturer’s IFU, a risk assessment with supporting technical evidence must be completed by a qualified person. Maintain a local register of approved combinations and ensure this is accessible to all relevant staff.
    1. Further Information from MHRA:  Compatibility should be confirmed through the manufacturer’s Instructions for Use (IFU). In exceptional circumstances, where third-party slings are used, compatibility must be verified by an appropriately qualified person, documented and supported by evidence. A documented, patient specific risk assessment must confirm that the hoist and sling combination is appropriate for the patient. Risk assessments must be repeated whenever the equipment combination or the resident’s/patient’s condition changes (e.g. weight, posture, tone, cognition, pain, sitting balance, ability to participate in transfers, tolerance of hoisting). This also applies to accessories and attachments such as weighing scales; all accessories must be compatible with the hoist and fitted in accordance with the IFU.
  1. Review the medical device management systems (inventory/database) for your organisation to ensure all patient hoists and slings, including those provided to a community setting, are identified and recorded. These must include maintenance, LOLER examination and device replacement plans.
    1. Further Information from MHRA:  For more information on a medical device management system (inventory/database), see guidance on Managing Medical Devices and Devices in practice: Checklists for Using Medical Devices. This should include as a minimum the manufacturer, make and model, lot number, location and date of last service, date of end of service life, date of last LOLER examination and next services and LOLER examination due dates for the device.
  1. Ensure all hoists are maintained, serviced and examined under LOLER and in accordance with manufacturer’s IFU, with records kept up to date. Remove from service any hoist with overdue examinations or unresolved defects. Slings should be regularly checked in line with manufacturer instructions.
    1. Further Information from MHRA:  Under LOLER, thorough examination by a competent person is required at intervals not exceeding 6 months. Pre-use checks are not a substitute for systemic maintenance programmes and statutory examinations. If maintenance or servicing is outsourced, compliance with the schedule should be monitored.
  1. Ensure staff receive role-appropriate training with regular updates. Training should cover use in accordance with manufacturer’s IFU, pre-use checks, hoist-sling compatibility, correct fitting and attachment, identification of unsafe states, and how to stop, escalate and report concerns. Training records must be maintained.

 a. Training for staff (and patients and their families or carers where applicable) should be relevant to their role and include the relevant hoist and sling types in use, correct attachment and fitting techniques, recognitions of unsafe equipment states, when to stop, escalate, and report incidents and near misses to the Yellow Card Scheme and via local reporting routes. Training content should be relevant to the types of hoists, patient groups and care settings where staff are working. Training should also cover safe handling and transportation of hoists, particularly in multistorey settings .

Safety Action Notice SAN2406

 

 

 

To all Suppliers / Providers - Have you registered on the Central Digital Platform yet?

Regulations relating to the procurement of public services and goods changed on 24th February 2025.

All suppliers / providers must now register on the Central Digital Platform, making sure their information is up-to-date, before submitting bids for new procurements.

Find out more here:

Suppliers: How to register your organisation and first administrator on Find a Tender in three easy steps (HTML) - GOV.UK

Digital care Hub – Cyber Game

Test your knowledge and skills as you deal with a simulated cyber attack or breach.

The purpose of this game is to test your knowledge and skills about cyber security, based on realistic incidents in social care settings. You’ll choose a character, make a series of decisions and receive a score based on the impact of those decisions on: security, time and cost.

The goal is to strike a balance between these factors, depending on the situation.

Use this game as a learning experience to understand the trade-offs involved in managing cyber incidents.

Canterbury Christchurch University logo

There are a growing number of Kent care providers partnering with Canterbury Christ Church University to offer placements to student nurses, and other professions, helping to highlight nursing careers in social care. Offering a placement also supports providers to evidence wider engagement to CQC and provides an opportunity to promote your service to future nurses. If you are interested and would like to know more go to;

Events

Kent registered manager conferenceOn 10 October we held another successful registered manager conference and was pleased to be joined by our Medway Council colleagues and providers.

There was a real buzz to the day with plenty of networking between providers, professionals, commissioning teams, safeguarding colleagues and 34 stand-holders.

We had a wide range of speakers and a moving presentation from Michelle Bramble on her families story related to the Windrush 75yr anniversary.

With so much on offer you will find all the speaker and workshop presentations below to help refresh your learning from the day and share with colleagues.

‍PLEASE NOTE; With real financial pressures on local authorities at the moment, and in light of the positive feedback we have received for this event, rest assured we are working hard to find a way to continue providing this support to the sector and we hope to see you all again soon!

Speaker Presentations Autumn 2023
  • Medway Council Update - Jackie Brown, Assistant Director for Adult Social Care
  • KCC Council Update Jim Beale Director Adult Social care Kent County Council
  • QUICK! WAKE UP THE PILOT by Dr Ant the Brain Whisperer
  • Windrush 75 yr Anniversary - Michelle Bramble Chair North Kent Caribbean Network - slides not available
  • Capacity Tracker - Rebecca Pullen, Associate Director K&M Community Pathways
  • Making Mealtimes Better: A new manual for mealtimes Liz Gould and Bryony Donaldson Speech & Language Therapy and Clinical Nutrition and Dietetics Service KCHFT
  • Are we nearly there yet? – update on CQC single assessment framework and Skills for Care Update - Pia Rathje-Burton SE Locality Manager
Workshop Presentations

RMConference

Kent & Medway Registered Manager Conference - Reflection

It was good to see so many managers at our 15th registered manager conference on 18th September. With so many on-line meetings these days, it’s always nice to see people face to face and enjoy a conversation over coffee or lunch.

Speakers included Kent CC, Skills for Care, The Outstanding Society highlighting the Vivaldi project, the Dept. Health & Social Care updating on the new Learning & Development Support Scheme for the care sector and CQC closed the day with an apology for the frustrations providers have experienced over the last year, as well as an update on their plans to focus on inspections as a priority.

We have started to read through the online evaluations to see what managers would like to see at the next event as we will soon be planning again so will send out a ‘save the day’ once we know the date. Meanwhile here is some of the feedback from those who attended;

What would you like to see next time?

  • Kindly give more time to questions and answer for the Panels, we all came to ensure some of the question affecting our day to day running of the service are answered by those we cannot easily have access to especially the commissioning, CQC and Safeguarding Team
  • Speakers - Head of KCC, Head of Medway to explain priorities. Government for Social Care.
  • More focus on Domiciliary care and opportunity's
  • It would be good to have some positive reflection with speakers, I.E what has been achieved and successful, and not so much of plans
  • Consider holding a poll to ascertain what topics managers might be interested in hearing more about (e.g., DoLS being LPS etc). Overall, beautifully organised.

General feedback on the event

  • On the whole a very productive and useful day, I do think the move to an annual conference is appropriate.
  • The Conference is very interactive and a pleasant atmosphere. Well done team very informative
  • The whole day was interesting and enjoyable , it was well executed from start to finish
  • I do agree with other people's comments about having more input from Experts By Experience, people who have used the services themselves before.
  • Instead of workshops have focus groups to discuss areas within care where areas can be discussed and best practices shared

 See you next year!!

NOTE - Due to website issues, if you would like to receive all speaker and workshop presentations, please email kentregisteredmanager@kent.gov.uk

 

Thank-you to all who attended our annual conference!

It was lovely to see so many of you at our annual Kent Registered Manager Conference on 08 October at the county showground.

It was our largest one to date with 360 people in attendance and 40 stand holders.

We were pleased to have Diane Morton Cabinet Member for Adult Social Care and Public Health open the event for us, stating ‘thank-you for everything you do, your work is truly changing lives every single day, and we are really grateful for your leadership and expertise and your unwavering commitment to the people of Kent. I hope you have a great day today.’

Other speaker sessions included KCC’s commissioning and DOLS/MCA leads, Skills for Care, Louie Werth from care Research, local hospice teams and CQC join us along with many other contributors.

All of the following speaker and workshop presentations are now available for anyone to view using this link

  • How you and your staff can be ready for CQC
  • Residential DoLS in Kent – Working Together
  • Holistic Care at End of Life
  • Skills for Care Update
  • Care Quality Commission (CQC) Update
  • Commissioning Q&A sheet
  • What to do when you notice that a resident is having difficulty with eating and drinking
  • KCC Occupational Therapy Workshop
  • Recruitment Initiative - Bootcamps
  • Dramatherapy - How it can support the mental health and wellbeing of adults
  • What To Do When the Worst Happens – contingency planning for your services.
  • A session with the Integrated Care Pharmacist K&M ICB
  • Future proofing the care workforce; be part of the solution
  • KCC Funded Training Portal for Providers & Oliver McGowan Update

We are now busy reviewing delegate feedback from the evaluations, in readiness to start planning next year’s event, and will provide some feedback from delegates in next month’s newsletter. Meanwhile here is some feedback comments from two of our contributors;

This was my first time attending the conference. I can honestly say what a great event, I had so many important conversations that have enabled so many organisations to access our funded programmes that will help them upskill their teams. It was a pleasure to be part if it!  Sarah Hunt - SEK

We just want to thank you so much for inviting us to join the day. It was a pleasure to run the workshop and to meet those attending the day through this and the stall. We feel so much more informed about the networks surrounding vulnerable adults and older adults. Rowan Tree Dramatherapy CIC Directors: Bryony Brooker and Justine Staley

Newsletters

Here is the link for the Kent Registered Manager's Newsletter - February Edition.   In this edition you will find:

Various Free Webinars including

Fire Safety within the Care Sector - Wednesday, 18th February 2026 - 13:00 - 14:00

Croner-I - Exploring the CQC Well-Led Framework in 2026
Thursday, 18th February at 1pm

Developing your Workforce Care Workforce Pathway: Shaping tomorrow, together - Thursday 19 February | 14:00 – 16:00

Navigating the CQC Regulations - Wednesday, 25th February - 10:00 - 11:00

Free Training Opportunities including:

Kent and Medway Hospice Collaborative – various courses.

Skills for Care Dementia resources.

Occupational Health Training for Small Businesses.

Updates from: Skills for Care, CQC, UKHSA, Kent Fire & Rescue

Recordings of: 

CIPD HR - The New Employment Rights Act 2025 Urgent changes employers need to know for 2026 and beyond.

CIPD HR - Navigating the Employment Rights Bill 2025: Absence management and sick pay.

Plus:

UK Driving Law and Rule Changes 2026

Guide to Managing Workplace Stress

Data Protection and Cyber Security Toolkit

Useful Dates for your diary.

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - March Edition.   In this edition you will find:

Save the Date for the Kent Registered Managers Conference 2026.

 Various Free Webinars including:

 Bitesize Webinar - 6 Steps to Introducing AI to Care’ presented by Zoe Elkins on Wednesday, 11th March 2026 – 13:00 – 14:00

Social Care & Research Community of Practice – various dates.

Kent Fire and Rescue Safer Care Service Webinars – various dates.

CPA – Cyber Care Webinars – various dates.

Menopause Awareness for Managers - 2nd April 2026, 10:00-10:30am

Free Training Opportunities including:

 IPC Champions Programme for Care Homes

 Updates from: Skills for Care, CQC, UKHSA, Kent Fire & Rescue

Recordings of: 

CIPD HR - The New Employment Rights Act 2025 Urgent changes employers need to know for 2026 and beyond.

CPA Webinar Recordings

Skills for Care Latest Podcast ‘Evidence is King’.

Plus:

Have your say on The Government statutory consultation on the options for Local Government Reorganisation in Kent and Medway.

Take part in important research studies.

Guide to Smooth Return to Work.

Guide to Absence Management.

Fuel Finder Scheme

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - April Edition  In this edition you will find:

 Careskills Academy – KCC Funding to Continue for a further year.

 Various Free Webinars and Training Opportunities:

 Bitesize Webinars:

Stroke Awareness Presented by Dr Rami Abdallah, Stroke Consultant, East Kent Hospitals on Thursday, 16th April 2026 – 13:00 – 14:00.

Refresher on undertaking Blood pressure, Oxygen and Temperature Readings Presented by Sharon Lee on Thursday, 30th April 2026 - 13:00 - 14:00

KCC Strategic Safeguarding Unit Webinar entitled ‘What Makes a Good Safeguarding Referral?’ – two dates available to choose from.

Vicarious Trauma - 1hr Webinar by The Better Health Generation

Employment Rights Act 2025: Home Office inspection readiness in 2026 - 8th April at 1pm

 How to build a CQC inspection ready staff file - 23rd April at 1pm

Carers Health Needs Assessment Recommendation Workshop

Updates from: Skills for Care, Kings Fund, CQC, Kent Fire & Rescue

Recordings of:

The Oustanding Society 2026 03 19 Quarterly Insights with the CQC

CMM Insight Webinar - Well-led in the CQC framework 

CIPD HR - The New Employment Rights Act 2025 – Family Friendly Rights

CIPD HR - The New Employment Rights Act 2025 – Fair Work Agency

CIPD HR - The New Employment Rights Act 2025 – Employee Appraisals

 Plus much much more …………………………….

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - May Edition.  In this edition you will find:

Confirmed speakers and workshops for Kent Registered Managers Conference in October.

DoLs Service Update

Careskills Academy – How to access free online learning for the sector funded by KCC until May 2027.

 Various Free Webinars and Training Opportunities:

Bitesize Webinars:

Kent Community Equipment - Medequip Assistive Technology

Enhancing Knowledge & Confidence in Catheter Care

KCC Strategic Safeguarding Unit Webinar entitled ‘What Makes a Good Safeguarding Referral?’

Croner - Protect your care business and people with CQC confidence

NHS Kent and Medway – free training and resources.

FREE DBS Workshops and Useful Links

Updates from: KCC, NHS Kent and Medway, Skills for Care, KMSAB, UKHSA, Kings Fund, CQC, Digital.

Updates for: Adult Social Care Services Nurses, Learning Disability and Autism and Mental Health and Wellbeing.

 Plus much much more …………………………….

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

 

Here is the link for the Kent Registered Managers Newsletter - June 2026.  In this edition you will find:

Homecare tender update.

KCC Market Position Statement

KCC Provider Forum dates

Adverse weather and Health Plan Advice

 

Various Free Webinars and Training Opportunities: 

Bitesize Webinar: Supporting Residents to discharge from hospital settings into care homes webinar,

Prevent Counter Terrorism Webinars

Croner – Evolving Care to be more Learning Disability and Autism Friendly.

Social Care Nurses Network Meeting

Careskills Academy – How to access free online learning for the sector funded by KCC until May 2027.

 

Updates from: KCC, NHS Kent and Medway, Skills for Care, Kent Fire and Rescue, Kings Fund, CQC and Digital.

Updates for: Adult Social Care Services, Social Care Nurses, Learning Disability and Autism Services and Mental Health and Wellbeing.

Plus much more …………………………….

 

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - July 2026 Edition.  In this edition you will find:

Introduction to New Cabinet Member and Corporate Director for Adult Social Care and Health.

Homecare tender details.

Important Message from KCC MCA/DoLs Safeguard Service.

Details of Annual Kent Registered Managers Conference incl. booking link.

Various Free Webinars and Training Opportunities:

Bitesize Webinar: NHS Provider Alliance Dementia Mandatory Training Offer.

Skills for Care: How Employment Rights will impact Adult Social Care; Precentative Health and Care for People during Heatwaves.

Croner:  Understanding what Oustanding looks like in CQC ‘Safe’ domain.

Next Social Care Nurses Network Meeting

PMAC: The Importance of Boundaries for Managers; Breaking the Silence: Starting Conversations about Menopause at Work.

Careskills Academy – Another 80 courses added funded by KCC until May 2027.

 

Updates from: KCC, NHS Kent and Medway, Skills for Care, Kent Fire and Rescue, Kings Fund, CQC and Digital.

 

Updates for: Adult Social Care Services, Social Care Nurses, Learning Disability and Autism Services and Mental Health and Wellbeing.

 

Plus much more …………………………….

Here is the link for the Kent Registered Managers Newsletter - August 2026.  In this edition you will find:

Local Government Reorganisation

KCC Budget Consultation

Important Message from KCC MCA/DoLs Safeguard Service.

Details of Annual Kent Registered Managers Conference incl. booking link – only a few remaining spaces.

Various Free Webinars and Training Opportunities incl:

Bitesize Webinars – Delirium Prevention and Management and Medicines Awareness.

Careskills Academy – training funded by KCC until May 2027.

Updates from: KCC, NHS Kent and Medway, Skills for Care, Kent Fire and Rescue, Kings Fund and CQC.

Updates for: Adult Social Care Services, Social Care Nurses, Learning Disability and Autism Services and Mental Health and Wellbeing.

Plus much more …………………………….

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

 

Here is the link for the Kent Registered Managers Newsletter - September 2026.  In this edition you will find:

KCC fund 5 half-day webinars, provided by Louie Werth from Care Surveys, based on CQCs KLOEs.

KCC Budget Consultation – closed soon - last chance to have your say!

Important Update from KCC MCA/DoLs Safeguard Service.

Details of Annual Kent Registered Managers Conference incl. booking link – only a few remaining spaces.

Various Free Webinars and Training Opportunities including

Bitesize Webinars:

Preparing for a Cyber Incident - Tools and Tips for the Care Sector

The Vulnerable Foot

Early Symptoms, Signs, Investigations and Management of Rheumatoid Arthritis

Diabetes and Diabetes Stigma Awareness

Practical Ways to Help People to live well with Dementia.

Free DBS Webinars.

Careskills Academy – training funded by KCC until May 2027.

Opportunities to participate in ASC research.

Updates from: KCC, NHS Kent and Medway, Skills for Care, Kent Fire and Rescue, Kings Fund and CQC.

Updates for: Adult Social Care Services, Social Care Nurses, Learning Disability and Autism Services and Mental Health and Wellbeing.

Plus much more …………………………….

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - October 2026. 

In this edition you will find:

Agenda for the Kent Registered Managers Conference on the 15th October. 

Update on the Homecare Tender.

Update on the Local Government Reorganisation.

Important Briefing on CCTV use in Supported Living.

Spotlight on Extra Care Housing.

Patient Safety Altert: Patient Hoists and Slings

Briefing for Providers on Domestic Abuse

Various Free Events, Webinars and Training Opportunities including:

Safeguarding Networking Event in association with Adults Safeguarding Awareness Week in November.

What the Employment Rights Act means for Social Care and Sponsored Workers.

Mouth Cancer Awareness Webinar

Free First Aid Training

Free Data Protection Training

Nurses Network Support Meeting

Updates from: KCC, Skills for Care, Kent Fire and Rescue, Kings Fund and CQC.

Updates for: Adult Social Care Services, Social Care Nurses, Learning Disability and Autism Services and Mental Health and Wellbeing.

Plus much more …………………………….

If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Last updated: 30/09/2026