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The Hub : News and events
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- The Hub : News and events
On this page you can find news and events on various key topics for the care sector.
Please click on the title to show the details and resources.
Latest News

Digital care Hub – Cyber Game
Test your knowledge and skills as you deal with a simulated cyber attack or breach.
The purpose of this game is to test your knowledge and skills about cyber security, based on realistic incidents in social care settings. You’ll choose a character, make a series of decisions and receive a score based on the impact of those decisions on: security, time and cost.
The goal is to strike a balance between these factors, depending on the situation.
Use this game as a learning experience to understand the trade-offs involved in managing cyber incidents.
Events
On 10 October we held another successful registered manager conference and was pleased to be joined by our Medway Council colleagues and providers.
There was a real buzz to the day with plenty of networking between providers, professionals, commissioning teams, safeguarding colleagues and 34 stand-holders.
We had a wide range of speakers and a moving presentation from Michelle Bramble on her families story related to the Windrush 75yr anniversary.
With so much on offer you will find all the speaker and workshop presentations below to help refresh your learning from the day and share with colleagues.
PLEASE NOTE; With real financial pressures on local authorities at the moment, and in light of the positive feedback we have received for this event, rest assured we are working hard to find a way to continue providing this support to the sector and we hope to see you all again soon!
Speaker Presentations Autumn 2023
- Medway Council Update - Jackie Brown, Assistant Director for Adult Social Care
- KCC Council Update Jim Beale Director Adult Social care Kent County Council
- QUICK! WAKE UP THE PILOT by Dr Ant the Brain Whisperer
- Windrush 75 yr Anniversary - Michelle Bramble Chair North Kent Caribbean Network - slides not available
- Capacity Tracker - Rebecca Pullen, Associate Director K&M Community Pathways
- Making Mealtimes Better: A new manual for mealtimes Liz Gould and Bryony Donaldson Speech & Language Therapy and Clinical Nutrition and Dietetics Service KCHFT
- Are we nearly there yet? – update on CQC single assessment framework and Skills for Care Update - Pia Rathje-Burton SE Locality Manager
Workshop Presentations
- When to Make a safeguarding referral to the Local Authority - Strategic Safeguarding Unit KCC
- Practical moving and handling session with Q&A - KCC Occupational Therapy Team - This was a practical session so no slides available
- The Relationship in Positive Behaviour Support - Ben Renton Insight Partnership
- How to be an Oral Health Champion - KCHFT Dental Services
- MUST and More - Clinical Nutrition and Dietetics Service KCHFT’
- CQC Environmental Quality Statement - Paul Brown from Next Level & Skills for Care
- Support for Recruitment and Retention - ABM Training, eTraining and IPS International
- Why do we do the things we do, sometimes? - Dr Ant

Kent & Medway Registered Manager Conference - Reflection
It was good to see so many managers at our 15th registered manager conference on 18th September. With so many on-line meetings these days, it’s always nice to see people face to face and enjoy a conversation over coffee or lunch.
Speakers included Kent CC, Skills for Care, The Outstanding Society highlighting the Vivaldi project, the Dept. Health & Social Care updating on the new Learning & Development Support Scheme for the care sector and CQC closed the day with an apology for the frustrations providers have experienced over the last year, as well as an update on their plans to focus on inspections as a priority.
We have started to read through the online evaluations to see what managers would like to see at the next event as we will soon be planning again so will send out a ‘save the day’ once we know the date. Meanwhile here is some of the feedback from those who attended;
What would you like to see next time?
- Kindly give more time to questions and answer for the Panels, we all came to ensure some of the question affecting our day to day running of the service are answered by those we cannot easily have access to especially the commissioning, CQC and Safeguarding Team
- Speakers - Head of KCC, Head of Medway to explain priorities. Government for Social Care.
- More focus on Domiciliary care and opportunity's
- It would be good to have some positive reflection with speakers, I.E what has been achieved and successful, and not so much of plans
- Consider holding a poll to ascertain what topics managers might be interested in hearing more about (e.g., DoLS being LPS etc). Overall, beautifully organised.
General feedback on the event
- On the whole a very productive and useful day, I do think the move to an annual conference is appropriate.
- The Conference is very interactive and a pleasant atmosphere. Well done team very informative
- The whole day was interesting and enjoyable , it was well executed from start to finish
- I do agree with other people's comments about having more input from Experts By Experience, people who have used the services themselves before.
- Instead of workshops have focus groups to discuss areas within care where areas can be discussed and best practices shared
See you next year!!
NOTE - Due to website issues, if you would like to receive all speaker and workshop presentations, please email kentregisteredmanager@kent.gov.uk
Thank-you to all who attended our annual conference!

It was lovely to see so many of you at our annual Kent Registered Manager Conference on 08 October at the county showground.
It was our largest one to date with 360 people in attendance and 40 stand holders.
We were pleased to have Diane Morton Cabinet Member for Adult Social Care and Public Health open the event for us, stating ‘thank-you for everything you do, your work is truly changing lives every single day, and we are really grateful for your leadership and expertise and your unwavering commitment to the people of Kent. I hope you have a great day today.’
Other speaker sessions included KCC’s commissioning and DOLS/MCA leads, Skills for Care, Louie Werth from care Research, local hospice teams and CQC join us along with many other contributors.
All of the following speaker and workshop presentations are now available for anyone to view using this link
- How you and your staff can be ready for CQC
- Residential DoLS in Kent – Working Together
- Holistic Care at End of Life
- Skills for Care Update
- Care Quality Commission (CQC) Update
- Commissioning Q&A sheet
- What to do when you notice that a resident is having difficulty with eating and drinking
- KCC Occupational Therapy Workshop
- Recruitment Initiative - Bootcamps
- Dramatherapy - How it can support the mental health and wellbeing of adults
- What To Do When the Worst Happens – contingency planning for your services.
- A session with the Integrated Care Pharmacist K&M ICB
- Future proofing the care workforce; be part of the solution
- KCC Funded Training Portal for Providers & Oliver McGowan Update
We are now busy reviewing delegate feedback from the evaluations, in readiness to start planning next year’s event, and will provide some feedback from delegates in next month’s newsletter. Meanwhile here is some feedback comments from two of our contributors;
This was my first time attending the conference. I can honestly say what a great event, I had so many important conversations that have enabled so many organisations to access our funded programmes that will help them upskill their teams. It was a pleasure to be part if it! Sarah Hunt - SEK
We just want to thank you so much for inviting us to join the day. It was a pleasure to run the workshop and to meet those attending the day through this and the stall. We feel so much more informed about the networks surrounding vulnerable adults and older adults. Rowan Tree Dramatherapy CIC Directors: Bryony Brooker and Justine Staley
Newsletters
You can now read the January Newsletter which is full of updates for the sector, training opportunities, webinars etc.

Here is the link for the Kent Registered Managers' Newsletter - February 2025 .
In this Edition you will find helpful guidance and advice from the Adult Social Care Sector over the last month together with details of important events and free training opportunities for you and your staff.

Here is the link for the Kent Registered Managers Newsletter – March Edition.
In this Edition you will find the date for the next Kent Registered Managers Conference together with helpful guidance and advice from the Adult Social Care Sector over the last month, details of important events and free training opportunities for you and your staff.
Remember, if we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter – April Edition.
In this Edition you will find helpful guidance and advice from the Adult Social Care Sector over the last month, details of important events and free training opportunities for you and your staff.
Remember, if we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - May Edition.
In this Edition you will find helpful guidance and advice from the Adult Social Care Sector over the last month, details of important events and free training opportunities for you and your staff.
Remember, if we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.


Here is the link for the Kent Registered Managers’ June Newsletter.
In this Edition you will find helpful guidance and advice from the Adult Social Care Sector over the last month, details of important events and free training opportunities for you and your staff.
If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.
Here is the link for the Kent Registered Managers' Newsletter - July 2025
Please note that included in this Edition is a form required for completion if you wish to remain on the Kent Registered Managers Mailing list. Completion of the form will mean you continue to receive Newsletters, emails, free training opportunities and details of important events.
If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers Newsletter - August 2025.
If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.

Here is the link for the Kent Registered Managers' Newsletter - September Edition.
If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.
Here is the link for the Kent Registered Managers’ Newsletter – October edition.
If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.
Here is the link for the Kent Registered Managers' Newsletter - November Edition.
If we can ever be of any help or support please do not hesitate to contact us at: KentRegisteredManager@kent.gov.uk we are always happy to hear from you.