Community Services
This page gathers together information on how community wellbeing services can help you feel healthier, more connected, and better supported in everyday life. Through social prescribing, a GP practice or other health and care professional can refer you to a local organisation or group such as walking groups, befriending, carers’ support, community activities, debt or housing advice, healthy eating programmes, and help with confidence and wellbeing.
Social prescribing is a non-medical option that complements clinical care, making it easier to find practical, local services that can improve your wellbeing.
Adult Social Care Connect
Adult Social Care Connect is the contact point for Kent County Council Adult Social Care.
You can telephone the service or attend a drop in clinic to speak to someone in person.
People can contact Adult Social Care Connect in the following ways:
During office hours (Monday to Friday, 9am - 5pm): Call 03000 41 61 61
Outside of office hours (for emergencies only): Call 03000 41 91 91
Text relay: 18001 03000 41 61 61
Email: Social Services
Drop in one of the community clinics:
- The Gateway in Margate – every Wednesday – 10am to 2pm
- Darent Valley Hospital Dartford (DA2 8DA) – every fourth Tuesday of the month starting 27 January from 10am to 1pm
- Gravesend Civic Offices – Every 3rd Tuesday of the month starting 20 January from 10am to 1pm
- Adhoc Community Hubs on a Wednesday at Temple Hill Community centre (Dartford) and Tree Estate Community Centre (Dartford) – at least once per month in each location
- Broadmeadow Registered Care Centre (CT19 5DN) in Folkestone - every four weeks starting on Monday 23 February from 9.30am to 12pm
- Asda Folkestone, Bouverie Place Folkestone (CT20 1AU) – every four weeks, starting 8 June 2026 from 9.30am to 12:30pm
Drop in one of the community clinics:
- The Gateway in Margate – every Wednesday – 10:00 – 14:00
- Darent Valley Hospital Dartford (DA2 8DA) – every 4th Tuesday of the month starting 27 January from 10:00 – 13:00
- Gravesend Civic Offices – Every 3rd Tuesday of the month starting 20 January from 10:00 – 13:00
- Adhoc Community Hubs on a Wednesday at Temple Hill Community centre (Dartford) and Tree Estate Community Centre (Dartford) – at least once per month in each location
- Broadmeadow Registered Care Centre (CT19 5DN) in Folkestone - every four weeks starting on Monday 23 February 2026 from 9.30am to 12 noon
- Asda Folkestone, Bouverie Place Folkestone (CT20 1AU) – every four weeks, starting 8 June 2026 from 9.30am to 12:30
These clinics aim to build stronger links between Adult Social Care (ASC) Connect and local community services. They offer welcoming, community‑based places for people referred to Adult Social Care to have their first conversation, get information and support, and connect naturally with local service providers.
Disability Assist
Disability Assist is a charity which helps people with disabilities in Kent to live more independent lives. This means having the right support in place and being in control to live the life they choose. The service helps with:
- Benefits support.
- Advocacy, supporting people to know and understand their rights when it comes to health and social welfare. To be able to express their views, wishes and needs to ensure they are involved when decisions need to be made.
- Peer support.
Telephone: 01233 633187
Email: info@disabilityassist.org.uk
Weblink : Disability Assist
Wellbeing Services in the Community
Telephone: 03000 422 065
Email: positive.wellbeing@kent.gov.uk
Weblink: Wellbeing Services
Live Well Kent and Medway
Telephone: 0800 567 7699
Online referral: livewellkent referral
Weblink: Livewellkent
Kent Association for the Blind
Kent Association for the Blind (KAB) delivers this service on behalf of KCC in partnership with Hi Kent and BSL Community CIC across the County. Multiple locations available.
Weblink: KAB
Primary Care Networks
Primary care networks, PCN’s, include groups of general practices working together and in partnership with community, mental health, social care, pharmacy, hospital and voluntary services in their local area to offer more personalised, coordinated health and social care to the people living in their area.
There are 44 PCNs in Kent and Medway. Networks are aligned to a health and care partnership - this supports them to work more closely with other partners in the area.
The purpose of a PCN is to:
- introduce new healthcare professionals to GP practices, such as specialist nurses, paramedics and pharmacists
- make better use of technology to support patients
- offer appointments that work around your life. You'll be able to book on the NHS app for online consultations, phone and face-to-face appointments.
Please click here to find out more information about you Primary Care Network or see page 4 to see the PCN’s in your area.
Social Prescribing
West Kent
West Kent - Malling, Strood, Maidstone - Social Prescribing - Involve Kent
Tonbridge - Adult Social Prescribing
Tunbridge Wells - Mental Health Navigators
Sevenoaks - Social Prescribing Service
Malling – West Malling Social Prescribing
Aylesford - What is social prescribing? – Aylesford Medical Centre
Maidstone - Connect Well West Kent
Countywide - Joy - The right support is just a few clicks away
Malling Social Prescribing Service, Joy - explore.thejoyapp.com/listings/26699
Swanley & Rural Social Prescribing Service, Joy - explore.thejoyapp.com/listings/22662
Medway & Swale
Gillingham - Social Prescribers
Rainham - Social Prescribing
Medway - Home - Social Prescribing Kent & Medway
Medway County Council - Social prescribing hub | Medway Council
Countywide - Joy - The right support is just a few clicks away
Social Prescribing Service Gillingham South, Joy - explore.thejoyapp.com/listings/21675
Medway & Rainham Social Prescribing Service, Joy - explore.thejoyapp.com/listings/27919
East & South Kent
Folkestone, Hythe, and Rural - Social Prescribing Link Workers - Folkestone Hythe And Rural PCN
Canterbury, Faversham, Herne Bay & Whitstable - Herne Bay PCN SPLW — Red Zebra Community Solutions
East Kent Carers Support - Home - Carers' Support East Kent
Ashford, Tunbridge Wells, Sevenoaks, Gillingham, Dartford, Gravesend, Medway, Sheppey, Swanley, Swale - Social prescribing - Imago
Dover Social Prescribing Support - Social Prescribing - Dover Town PCN
Deal & Sandwich Social Prescribing Support - Social Prescribing - Deal and Sandwich PCN
Ramsgate Social Prescribing Support - Social prescribing – Ramsgate
Dover Social Prescribing Support - Social prescribing – The White Cliffs Medical Centre
Countywide Social Prescribing Support - Joy - The right support is just a few clicks away
Care Kent, Joy - explore.thejoyapp.com/listings/21526
Margate Social Prescribing Support, Joy - explore.thejoyapp.com/listings/21530
ABC PCN Social Prescribing Support, Joy - explore.thejoyapp.com/listings/21842
Ramsgate Social Prescribing Support, Joy - explore.thejoyapp.com/listings/19869
Ashford Medical Practice Social Prescribing Support, Joy - explore.thejoyapp.com/listings/22607
Community Warden Service
Telephone: 03000 41 34 55
Weblink: Contact warden
Kent Community Safety Partnership
Weblink: Safety partnership
One You Kent
Telephone: 0300 123 1220
Weblink: One you kent
Release the Pressure
Text SHOUT to 85258
Telephone: 0800 107 0160
Wellbeing Services in the Community (medium to higher support)
Weblink: Kent County Council Libraries
Free 12-week support to tackle loneliness and improve wellbeing.
Online Self-Assessment
Weblink: Care and support assessments
Financial Assessment Estimator Tool
Weblink: Kent County Council financial estimator
Transport
Weblink: Community transport
Reduce: Secondary prevention / early intervention
Fall prevention
Weblink: Fall prevention
For people who are not eligible for Council funded services, or who do not wish to be assessed
you can find out more at Argenti.
Adaptations to housing
Telephone: 03000 41 61 61
Email: social.services@kent.gov.uk
Weblink: Equipment and changes to your home
Disabled Facilities Grant
Telephone: 03000 41 61 61
Email: social.services@kent.gov.uk
Weblink: Grants and funding
Care Technology
Email: tels@kent.gov.uk
Weblink: Technology enhanced lives service (TELS).
Digital Skills
Weblink: Digital Kent
Delay: Tertiary prevention / formal intervention
Support in a person’s own home
Short-term support for independence (daily living, employment, social engagement).
Telephone: 03000 41 61 61
Weblink: Enablement at home
Respite care
Telephone: 03000 41 61 61
Weblink: Short breaks
Support for people and carers (peer support groups, emotional support)
Weblink: Caring for others
Dementia support
Post Diagnostic Specialist Support in the Community (dementia)
Weblink: Dementia services
ADSS
Telephone: 01474 533990
Email: info@alz-dem.org
Weblink: Alzheimer's and Dementia Support Services
Dementia & Me
Telephone: 01227 749570
Weblink: Dementia and me
Shared Lives
Telephone: 03000 412 400
Email: sharedlives@kent.gov.uk
Weblink: shared lives scheme
Rehabilitation / re-enablement services
Weblink: Enablement at home
Integrated Care Centres
Telephone: 03000 41 61 61
Community equipment services and adaptations
Integrated Community Equipment Service
Telephone: 01322 917 909
Email: kent@medequip-uk.com
Weblink: Technology enabled care services
Home Improvement Agency Service
Telephone: 0800 028 3172
Weblink: www.tch.org.uk
Domestic Abuse
Telephone: 0808 168 9276
Weblink: Kent & Medway Domestic Abuse Partnership
Personalised Support for Survivor
Telephone: 0808 168 9111
Weblink: Domestic abuse support
Veteran Support
The DWP AFCs offer help to all veterans of working age including advice, guidance and signposting on employment, benefits, housing and mental health. Assistance also includes attending Breakfast Clubs. The DWP AFCs cite complex cases often involving barriers to accessing services and facilities across multiple sectors. Those over 50 years of age pose particular problems having served for many years, had stable employment post service and then to find that they are made redundant with barriers to then secure permanent employment.
Weblink: Veterans support
Mental Health service
Op COURAGE is an NHS mental health service, created to be there for those who have served in the UK armed forces. Whether you’re currently serving and due to leave the military, a reservist or a veteran, this service is to give you the information and guidance you need to navigate civilian life.
Weblink: opcourage
Armed Forces Compensation scheme
The Joint Casualty and Compassionate Centre (JCCC), along with many other supporting organisations are openly ready to assist families of serving personnel in dealing with bereavement. The JCCC is the lead organisation for managing all the practical requirements following bereavement and is also a source of advice and guidance through The Purple Pack bereavement guide for service families of service personnel.
Weblink: Armed Forces Compensation Scheme (AFCS)
Finance advice
Veterans UK is the Ministry of Defence's service that helps veterans on many issues, including benefits and welfare. They also offer information on a range of compensation schemes available for veterans and their dependants.
Weblink: Veterans Welfare Service
Veterans Welfare Service
The Veterans Welfare Service (VWS) is part of Veterans UK and offers veterans professional advice in relation to welfare and compensation claims. They will support veterans throughout their transition from service and through life. To use this service, veterans should contact the VWS centre in their region which is Centurion (London, SE and SW England).
Telephone: 02392 702232
Email: Veterans-UK-VWS-South@mod.gov.uk
Employment and the resettlement programme
Employment and the resettlement programme (Career Transition Partnership - CTP). The CTP provides comprehensive resettlement support services for personnel leaving the Armed Forces, as they transition from their military career into employment, further education or retirement and for up to two years after leaving in the form of employment support.
Weblink: Career Transition Partnership - GOV.UK (www.gov.uk)