Watch our video on the role of a Technology Enhanced Lives Facilitator.
The Technology Enhanced Lives Service
The Technology Enhanced Lives Service from Kent County Council covers a wide range of monitored and alert equipment. These are designed to enhance the quality of life for people who require a bit more support in their daily lives, whilst providing re-assurance to their family and friends that their loved one has help available to them 24 hours a day seven days a week.
The service aims to support a variety of people, such as the elderly, or those living with physical, mental or chronic health conditions.
Kent County Council offers three services to meet people’s needs:
- The Long-Term Service is a free, open-ended service, for people who have been assessed as eligible for the service
- The Short-Term Service is a free, 10-week service, designed to support people to return to their previously levels of safety and independence following hospital discharge, enablement or respite care. No assessment of needs is required for the Short Term Service.
- The Private Pay Service provided by Argenti is for people who are not eligible for Council funded services, or who do not wish to be assessed.
To find out more about council funded services in Kent please visit the Kent County Council website.
Kent County Council has recently learned of scamming attempts from companies trying to collect money from residents of Kent. A member of Kent County Council will never ask for payment to be made to them directly or ask you for your personal bank account details. If you are being asked for payment by someone claiming to be a member of Kent County Council or being affiliated with Kent County Council, please contact your Case Officer or the TELS Team at 03000 416161 to check this person is who they say they are.
If you receive a letter, email or telephone call relating to your care you are concerned is a scam, please do not respond and inform your Case Officer or contact the team on 03000 414955/ TELS@kent.gov.uk to gain support.