The Silver Line is a UK wide helpline and friendship service for people aged fifty five and over. It operates as a confidential, free helpline and is open 24 hours a day, 7 days per week, and all year.
They also offer telephone friendship where they match volunteers with older people based on their interests. They have facilitated group calls and help to connect people with local services in their area.
Independent Age is for anyone over the age of sixty and is run by volunteers. People who wish to use the service can sign up for as long or short a time as they wish and will catch up with their volunteer at a regular time that suits both parties. If the volunteer assigned isn't working out as hoped, then Independent Age will find a replacement. This service is also free.
Re-engage is a national charity committed to older people being heard, valued and engaged. They aim to bring older people together in social groups and use the power of volunteering to enable older people to make new friends and break out of the cycle of social isolation and loneliness. They have also developed using telephone befriending services to support older people in the community.
Age UK is for people over sixty. The telephone befriending service provides companionship and support to housebound older people living alone in the community. To sign up to this service, the individual must have their own landline or mobile phone, be able to hear and be understood over the phone and be able to commit to a regular weekly call at the same time.
Staff are working from home and are also available for help and support or just a chat. Several of the usual groups are continuing to meet online or by telephone to offer social and practical support. The Organisation also offers a 'Talking Space' counselling service which is continuing to operate on a reduced basis via telephone.
Action for Elders is a national charity that works with local people to make a difference to their quality of life, whatever their circumstances. They offer a number of activities online through their Balanced Lives programmes, including a tailored Youtube channel that provides videos on mobility, exercises and wellbeing.
They provide free resources and activities such as digital guides on using Zoom and Skype for communication, free loan of tablet computers and wifi dongles.
They also have several social activity groups, including a Book Circle, Jigsaw Circle and Afternoon Tea Party Circle. There is also the chance to have peer to peer conversations through their Telephone Trees.
AbilityNet volunteers provide free IT support to older people and people with disabilities of any age. Their volunteers can support people located anywhere in the UK. They are all disclosure-checked and can help with all sorts of IT (information technology) challenges, from setting up new equipment, fixing technical issues, showing you how to stay connected to family and use online services.