Citizens Advice in North & West Kent (CANWK) is the local Citizens Advice in Swanley, Gravesham, Dartford, Sevenoaks, Tonbridge & Malling, and Tunbridge Wells. It is an independent charity and part of the Citizens Advice network across England and Wales.

CANWK offers free, independent, confidential, and impartial advice on a range of issues to people across North & West Kent. Their specialist advice areas include energy, debt, housing, and immigration advice.

The charity's goal is to help everyone find a way forward, whoever you are and whatever problem you face.

Meet & Greet Service

The charity provides a Meet & Greet service at the Swanley Link, where a friendly member of the team will help people access their advice services. They can also accept and make copies of documents ahead of appointments. Please note that our Meet & Greet team are not Advisers and cannot give advice. 

Opening times for Meet & Greet

Tuesday to Thursday from 9:30am to 1:00pm

How to get advice and support
There are numerous ways to access advice in Swanley:

1. 1. Call the freephone Adviceline on 0808 278 7810, available Monday to Friday, 9am - 5pm.
2. 2. Make a video call by using the Kent Advice Hub video kiosk located at the Swanley Link. Find out more here: www.kentadvicehub.com/get-advice-support/kiosk-locations/swanley-link/.
3. 3. If you prefer not to speak with an Adviser straightaway, then access their online self-help advice available 24/7, here: www.citizensadvicenwk.org.uk/get-advice-support/