GPs

If you would like to see a GP then please use the NHS website to Find a local GP - NHS.

A GP surgery must accept you unless there are reasonable grounds to refuse you. Any reason to not accept you must not be due to age, gender, social class, appearance, sexual orientation, disability, ethnicity or medical condition

If they do refuse you, they must explain why in writing. They might refuse you if:

• They don't have space for new patients.
• You don't live within their practice area.
• It's not suitable for you to register with a practice far from where you live.

If you feel you have been unfairly treated or have problems registering with a GP, you need to contact NHS England's Customer Contact Centre.

You can contact them via

• email: england.contactus@nhs.net
• telephone: 0300 311 22 33

You can make an appointment with a GP by calling the practice or visiting the GP's website, where you may be able to book online - this can often be quicker.

You might be asked to give some details about the reason you want to visit the GP. This is to help the healthcare staff and your GP better prepare for your appointment or to recommend a more suitable health practitioner.

Once you have booked your GP appointment, make sure you give yourself enough time to get there. If you miss your appointment slot, you might be asked to book another appointment.

Tips for going to a GP appointment:

• Prepare Beforehand:

  • Write down your symptoms, when they started, and how they affect you.

  • List all medications you're taking, including over-the-counter ones.

  • Note any questions or concerns you have.

• Be Honest: Share all relevant information, even if it feels embarrassing.

• Bring Support: Take a friend or family member with you if it makes you feel more comfortable. They can help remind you of things and take notes.

• Take Notes: Write down important points during the appointment.

• Ask Questions: If you don't understand something, ask for clarification.

• Understand the Follow-Up Plan: Make sure you know what the next steps are, including any tests or future appointments.

  • Ask how to contact the GP if you have more questions later.

For more information about going to the GP visit the NHS website.